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Segments Specialist Job in Pakistan
Telenor Pakistan , Pakistan

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3 Years
0 - 0 USD
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Total Vacancies
1 Job
Posted on
Jan 6, 2021
Last Date
Jan 30, 2021

Job Description

Your Impactful Goals will include:

The position requires you to work under supervision of Assistant Manager for implementation of geographic segmentation and development of day to day analytical/reporting assignments

Execution of tactics to improve Key variables e.g. ARPU, APPMB, Volume etc.

Execution of Pricing and Promotion strategy for the complete Product portfolio

Analysis on subscriber base including but not limited to post-campaign analysis, overlap with Voice Base, usage behaviour including changes over time

Propose/implement promotions of campaigns to achieve targets w.r.t net subscribers, monetization initiatives, churn, revenue and traffic under supervision of Segment Team.

Design and monitor micro segmentation campaigns with help of BI/CLM

Developing reports and dashboards for consistent in-depth monitoring of key customer KPIs

Collaborating with regional and central teams to follow up on executions and consolidating insights to be shared with AM segments

Execution of voice/data/hybrid campaigns through development of business cases, coordination with technology, managing artworks creation and analyzing subscriber impact

Creating views for the management that expand relationships between market changes and communication on subscriber health.

Express ideas on solutions to support business KPIs

Your Typical day at work will look like:

Monitor the day to day trends/performance of the segment in terms net subscribers, churn, revenue and traffic

Generating insights & establishing what needs to be done through these data insights

Coordination with different teams / departments for execution of segment products and plans

Assist and Monitor the impact of the Data payload/ MOUs on the Network and identify potential opportunities for improvement.

Assist/Prepare business cases and updates for Management approval

Assist in developing business forecasts/plan for the segment

Assist in Delivery of quarterly go to market plan and ensuring that it is aligned with all the commercial stakeholders (i.e. Marketing, S&D, P&P etc.)

Monitoring daily/weekly/ monthly segment KPI’s

Ad-hoc and periodic analysis to identify challenges and opportunities that would solve customers’ problems and bring value to the organization

Coordination with different teams / departments for execution of segment plans

Consolidating feedback from regional resources on key challenges and corroborating them through behavioral insights.

Devising & executing creative solutions to support organization’s ambitions on revenue/ market share

Develop plans to drive uptake of data products (data sim, usim conversion, etc)

Governance model to monitor the Product KPIs management

Identifying strengths and weaknesses of the Products and competition analysis

Special project planning and executions.

Job Specification

Eligibility Criteria


Bachelors or Masters in Business Administration/Computer Science/Engineering

Work experience:

2-3 years + of related work experience in a similar organization and preferably in a related role

Potential Career Path:

Having gained experience in this position enables many diverse openings to the individual including vertical growth. Possible avenues in other functional roles includes options in Brand / Digital Services / Pricing / Easy Paisa / Regional Circles

Functional Skills / Knowledge Areas

Ability to work well in a pressure situation, Self-motivated and flexible

Excellent communication skills in English (both verbal & written)

Strong Analytical and problem-solving skills with a background in GSM/ customer segmentation management

Ability to gather and go through large quantities of data and identify root-causes

Experience of managing multiple stakeholders and multitask with them in an efficient manner

Strong communication skills and ability to get things which have dependence on other teams done

Proactive and customer focused

Experience in analysis of business trends / monitoring of KPI related to Business area

Geographical and demographical know how

Why should you join Telenor:

At Telenor Pakistan, we provide you the platform to work in a challenging and rewarding environment to become a skilled professional in your chosen field of interest. As one of the top employers of the country, we enable you to realize your dreams in a collaborative environment of diversity and openness to new mindsets.

As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit. As an equal employment opportunity provider, Telenor Pakistan makes all decisions of employment purely based on merit irrespective of race, caste, gender, creed, color, religion, sex, national origin, or disability.

Telenor Pakistan

Telecommunications - Islamabad, Pakistan