Customer Support Representative (International)

Customer Support Representative (International) Job in Pakistan
eZhire Private Limited , Pakistan Hot Job

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< 1 Year
25,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Intermediate to Graduation
Total Vacancies
10 Jobs
Posted on
Jan 8, 2021
Last Date
Mar 30, 2021

Job Description

Brief description of the job:
• Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
• Follow up to ensure that appropriate actions were taken on customers’ requests.
• Refer unresolved customer grievances or special requests to designated departments for further investigation.
• Working Hours: 8 hour shift (Rotational)
• Requirements (Education): Intermediate/Bachelors
• No of Vacancies: 10

Skills & Abilities:
• Proficient with MS Office particularly MS Excel (Spreadsheet)
• Possess Knowledge of Call Center Operations
• Must be flexible to work in shifts
• Excellent communication skills
• Age limit: 20 to 35
• Perks: Health Insurance, Permanent Employment Status, EOBI & Gratuity, Annual Leaves, Cash Incentives

Job Specification

Communication Skills, Writing Skills, Problem Solving Skills, MS Excel, Adaptability, Positive Attitude

eZhire Private Limited

Information Services - Karachi, Pakistan