Salary : 20000 - 30000 + Bonus
We Require A Proficient Customer Support Representative For Our Online Store.
Will:
Manage Facebook, Instagram and Whatsapp Quries
Respond to customers’ needs and concerns
Provide information about products and services
Take orders, determine charges,
Review or make changes to customer orders
Handle returns or complaints
Record details of customer contacts and actions taken
Research answers or solutions as needed
Refer customers to supervisors, managers, or others who can help
Communication
Problem-solving
Patience
Positive attitude
Listening
A willingness to go the extra mile
Confidence
Tenacity
Adaptability
Attentiveness
The ability to respond quickly
Time management skills
The ability to let it go