You'll coordinate the activities required to meet the quality standards set for certain products or services. You'll ensure that this quality is consistent and meets both external and internal requirements.
Understand customer needs and requirements to develop effective quality control processes
Devise and review specifications for products or processes
Set requirements for raw material or intermediate products for suppliers and monitor their compliance
Ensure adherence to health and safety guidelines as well as legal obligations
Supervise inspectors, technicians and other staff and provide guidance and feedback
Oversee all product development procedures to identify deviations from quality standards
Inspect final output and compare properties to requirements
Approve the right products or reject defectives
Keep accurate documentation and perform statistical analysis
Solicit feedback from customers to assess whether their requirements are met
Submit detailed reports to appropriate executives
Be on the lookout for opportunities for improvement and develop new efficient procedures
Proven experience as a quality manager
Conscientious and responsible
A keen eye for detail and a results-driven approach
Outstanding communication skills
Excellent organizational and leadership skills
Proficient in MS Office
In-depth understanding of quality control procedures and relevant legal standards
Excellent math abilities and working knowledge of data analysis/statistical methods
Certification of quality control is a strong advantage (ISO 9000 etc.)