Pashto Speaker

Pashto Speaker
ibex, Pakistan

Experience
Student
Salary
17,500 - 21,500 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate/Bachelors
Total Vacancies
5 Jobs
Posted on
Jan 15, 2021
Last Date
Feb 27, 2021
Location(s)

Job Description

Key Responsibilities:
Respond to customers professionally to provide information about products and services, take/cancel orders, or obtain details of complaints.
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.
Follow up to ensure that appropriate actions were taken on customers’ requests. Ideally aim for First Contact Resolution (FCR)
Refer unresolved customer grievances or special requests to designated departments for further investigation.
Enhance organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.

Job Specification:
Age limit: max 30
Excellent communication
Proficiency with MS Office particularly MS Excel
Flexibility to work in shifts
Customer-centric attitude

Job Specification

Excellent communication
Proficiency with MS Office particularly MS Excel
Flexibility to work in shifts
Customer-centric attitude

Job Rewards and Benefits

Communication
Health Insurance
Incentive Bonus
Leaves
Life Insurance
Medical
Provident Fund
Sports and Entertainment
Transport

ibex

Outsourcing/Offshoring - Karachi, Pakistan
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