Customer Service Officer

Customer Service Officer Job in Pakistan
Baby Nest Boutique , Pakistan Gallery Job

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Experience
2 Years
Salary
25,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Bcom
Total Vacancies
3 Jobs
Posted on
Jan 16, 2021
Last Date
Apr 16, 2021
Location(s)

Job Description

Baby Nest Boutique is looking for a highly motivated, detail-oriented, and energetic Customer Service Representative to manage customer queries and complaints.

You will also be asked to place orders, do confirmation calls, and escalate complaints across a number of communication channels.

Key Responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.

Job Specification

aintaining a positive, empathetic, and professional attitude toward customers at all times.

Responding promptly to customer inquiries.

Acknowledging and resolving customer complaints.

Processing orders, forms, applications, and requests.

Providing feedback on the efficiency of the customer service process.

Ensure customer satisfaction and provide professional customer support.

Answer calls professionally to provide information about products and services, take/cancel orders. Or obtain details of complaints.

Baby Nest Boutique

Apparel & Fashion - Karachi, Pakistan