Email And Chat Support Executive - Foodpanda

Email And Chat Support Executive - Foodpanda Job in Pakistan
ibex , Pakistan Premium Job

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Experience
Student
Salary
20,000 - 38,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate/Bachelors/O-Level/A-Level
Total Vacancies
15 Jobs
Posted on
Feb 1, 2021
Last Date
Mar 11, 2021
Location(s)

Job Description

Responsible for acting as a liaison between our customer and the respective client. Provides assistance via Chat and/or Email to the customers with their questions, issues, new orders, service delivery requirements, billing, and any other query. Escalate to relevant team internally and/or externally.

Location: Karachi

Salary: Up to PKR 38,000

Working Hours: 9

Job Shift: Morning & Evening, between 5am to 11pm

Job Description:

Prompt chat and email response to customers

Document each customer’s question or problem as well as the resulting answer or solution

Develop customer service solutions

Maintain service level

Job Specification:

Intermediate or above

Age limit: 18-45

Excellent communication (verbal & written)

Proficiency with MS Office particularly MS Excel

Flexibility

Customer-centric attitude

Problem-solving

Adaptability

Perks & Benefits:

Medical Insurance

Permanent Employment Status

Provident Fund

Internal Job Opportunities

Annual Leaves

Leaves Encashment

Referral Bonus

Company Pick & Drop

Send us your CV at

Email Subject: Email and Chat Support Executive – Foodpanda

Link: https://bit.ly/2OnuY51

Job Specification

Excellent communication (verbal & written)

Proficiency with MS Office particularly MS Excel

Flexibility

Customer-centric attitude

Problem-solving

Adaptability

ibex

Outsourcing/Offshoring - Karachi, Pakistan
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