Job Description
To be responsible for the development of client business and for handling projects from preparation of proposals to client through to final tabulations team and/ or reports/ presentations in consultantion with senior members
Job Specification
- To support and sell CR services, enhance client relationships and satisfaction and achieve revenue targets
- Prepare methodologies, questionnaires, write and discuss proposals in compliance with client needs
- Prepare budgets for each project in conjunction with the field manager and instruct the finance department regarding invoicing
- Assist in the smooth collection of debt from clients and communicate any contract/ job changes to the Finance department on a timely basis for invoicing purposes
- Prepare fieldwork instructions and sample structures for each project in conjunction with field manager
- Manage the day to day client relationships and ensure that all projects are completed on time to the required standard, and high client satisfaction is maintained
- Prepare coding and punching instructions and tabulation specifications for data analysts
- Check and approve final tables, prepare written report as required
- Send weekly project updates to coordination centre