Location: Hyderabad, IndiaSchedule: Friday 8am-5pm | Saturday 8am to 8pm | Sunday 8am to 8pm | Monday 8am -5pm IST (40 hours per week, 3 days off (Tuesday, Wednesday amp; Thursday)
Do you thrive on solving tough problemseven under pressure? Are you motivated by fast-paced environments with continuous learning opportunities? Do you enjoy collaborating with a team of peers who push you to constantly up your game? At Pythian, we are building a next-generation Site Reliability Engineering Operations team. We need motivated and talented individuals on our teams, and we want you! You’ll provide operational support to clients’ servers, applications, and network systems, supporting a mix of operating systems and vendors. Along with daily client infrastructure maintenance, you’ll manage networks and servers, from bare-metal to cloud, for everything from small start-ups to huge enterprises. You’ll work with innovative clients, such as Sonos, Gucci, Red Cross, and many more.What will you be doing?
Operate, maintain and administer open technology solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure.
Plan and execute maintenance work, design documentation and standard procedures.
Provide frontline incident response, then follow up with root cause analysis and problem management (ITIL - Problem Management).
Observe and provide feedback on the current state of our clients’ infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.
Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules.
Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
Work collaboratively with team mates to contribute to the continuous improvement of our working culture.
Participate in on-call rotation for customer escalations.
What do we need from you?
While we understand you might not have everything on the list, to be successful you are likely to have skills such as:
Comprehensive systems hardware and network troubleshooting experience.
Significant professional experience on multiple operating systems, including Unix and Windows.
TCP/IP networking, routing, NIC bonding and network services configuration (DNS, NTP, DHCP, SMTP, etc).
Administration of web servers and supporting technologies, including network load balancers.
Operation and administration of virtual hardware platforms (Hyper-V / VMware) and cloud technologies (eg GCP, AWS, Azure).
Scripting and automation of administrative tasks using powershell, bash, perl, python, ruby, etc.
Experience with the operation and maintenance of at least one major configuration management framework (i.e. Puppet, Ansible, Chef).
Experience in configuration and operation of Monitoring systems.
What do you get in return?
Competitive total rewards package
Flexible work environment: Work from home! Why commute? Work remotely from your home, there’s no daily travel requirement to the office!
Outstanding people: Collaborate with the industry’s top minds.
Substantial training allowance: Hone your skills or learn new ones; participate in professional development days, attend conferences, become certified, whatever you like!
Amazing time off: Start with a minimum 3 weeks paid time off, 7 sick days, and 2 professional development days!
Office Allowance: Device of your choosing for day one and options to personalize your work environment!
Fun, fun, fun: Blog during work hours; take a day off and volunteer for your favorite charity.
Why Pythian? Pythian excels at helping businesses use their data and cloud to transform how they compete and win in this ever-changing environment by delivering advanced on-prem, hybrid, cloud and multi-cloud solutions to solve the toughest data challenges faster and better than anyone else. Founded and headquartered in Ottawa, Canada in 1997, Pythian now has more than 300 employees located around the globe with over 350 clients spanning industries from SaaS, media, and gaming to financial services, e-commerce and more. Pythian is known for its technology-enabled data expertise covering everything from ETL to ML. We pride ourselves on our ability to deliver innovative solutions that meet the specific data goals of each client and have built meaningful partnerships with major cloud vendors AWS, Google and Microsoft. The powerful combination of our extensive expertise in data and cloud and our ability to keep on top of the latest leading edge technologies make us the perfect partner to help mid and large-sized businesses transform to stay ahead in today’s rapidly changing digital economy.
Intrigued to see what a job is like at Pythian? Check us out @Pythian and #pythianlife. Follow @PythianJobs on Twitter and @loveyourdata on Instagram!