Customer Support Representative

Customer Support Representative Job in Pakistan
Megasouk.pk , Pakistan

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Experience
2 Years
Salary
30,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
O / A Level - Bachelors
Total Vacancies
1 Job
Posted on
Feb 24, 2021
Last Date
May 30, 2021
Location(s)

Job Description

We are offering an exciting opportunity as a Customer Service Representative, who is patient, energetic, friendly, and one who takes pride in his or her ability to learn quickly and sees problems as challenges.

Responsibilities;

  • To handle customers according to sales pitch and techniques in the best possible manner.
  • Answer inbound calls and make outbound calls to potential clients and resolve customer issues.
  • Handling customer inquiries and promoting offered services to call-ins, leads, and referrals.
  • Perform data entry services for the company in regards to punching in customer information, call logs, and successful sales.
  • Assist all the clients during business hours coming through live chat / Emails and respond promptly to their inquiries.

Requirements;

  • Prior 1-2 years of experience as customer support/client management
  • Education: O/A Levels or Bachelors required.
  • Ability to multi-task effectively.
  • American Accent preferable.
  • Must have good verbal and written English skills.
  • Should be target-oriented, hardworking, and punctual.
  • Ability to work shifts covering US timings (Night Shift).
  • Ability to prioritize, multitask and manage time effectively.

Timings: 7 pm – 4 am.

Job Specification

English Fluency

Good Communication & Interpersonal Skills

Time Management

Attention to detail

Megasouk.pk

Computer Software - Karachi, Pakistan