Support Coordinator
Innovative Private Limited, Pakistan

 Attending calls from customers.  Developing cordial relationship with the clients  Assigning calls to different engineers.  Facilitating engineers in order to resolve the calls.  Maintaining logs, data, etc  Reporting to the clients  Ensuring that KPI's i.e. response and resolution time, are met.

- Excellent communication skills in English, both oral and written. - Some experience of dealing with the Customer/Clients will be preferable. - Should have very good follow-up and monitoring skills - Pleasant personality - Able to comprehend problems and communicate them properly. - Good learner