Customer Services For Stores Outlets
Zag Outsourcing, Pakistan

Respond to customer enquiries promptly.
Work with internal departments for service requirements and enquiries and given instructions accordingly and make ensure that the job can be done in time and accurately.
Understand customer's needs and identify opportunities for improving the product solution, increasing utilization and optimization channel usage.
Review service performance with internal department and client and generate ways to continuously improve service level standards.
Providing all necessary billing information in a timely and accurate fashion to Client and make Facilitate improved working relationships with other departments as well.
Communicate regularly with staff and management regarding problems and rectifying promptly and in time.
Maintain a high level of internal and external customer service for the department

- Capable of handling complaints and all relevant administrative issues as well.
- Must be very customer focused, proactive and service oriented
- Excellent communication and interpersonal skills
- Ability to meet deadlines
- Can work late hours