Note: Please send your resume to . This is a remote role.
We are a leading technology solutions provider based in Australia and are currently looking to recruit an IT Support Officer with 1 - 2 years of experience.
Primary Job Accountabilities
Investigating technical support requests and escalating appropriately on a range of technologies, including:
Windows 7/8/10
Windows Server (AD, GPs, Hyper-V etc.)
Microsoft 365(SharePoint, Exchange Online & Azure AD)
Networking (Routing, Switching)
· Antivirus/antispam administration and support
· Backup administration and support
· Server hardware management and support
· Patch management for servers and desktops
· Ensuring documentation is kept up to date
Required & Desirable Skills
· Experience with Windows Server 2008 R2 - 2019
· Experience with Microsoft Exchange 2010 – 2019/Online
· Experience with Remote Desktop Services/Terminal Services
· Experience with virtualisation technologies/Hyper-V
· Experience with user management in Microsoft Active Directory
· Experience with Backup & Firewalls (Desirable)
· Experience with technologies other than listed would be a plus point.
· MS and other industry certifications an advantage.
Other Skills & Requirements
· Excellent English Written & Speaking Skills (Essential & Critical to this role)
· Pro-actively making decisions.
· Ability to find solutions by searching.
· This is a work from the home role, so you have to have a good internet connection and a reliable computer.
Benefits
· Opportunity to work for an overseas Managed Service Provider
· Salary + Paid training benefits (approx. PKR35,000 to PKR55,000) depending on qualifications and experience.
· Could lead to a long-term appointment.
Note: Please send your resume to . This is a remote role.
Experience with Windows Server 2008 R2 - 2019
· Experience with Microsoft Exchange 2010 – 2019/Online
· Experience with Remote Desktop Services/Terminal Services
· Experience with virtualisation technologies/Hyper-V
· Experience with user management in Microsoft Active Directory
· Experience with Backup & Firewalls (Desirable)
· Experience with technologies other than listed would be a plus point.
· MS and other industry certifications an advantage.