Customer Support Coordinator (karachi Based)

Customer Support Coordinator (karachi Based)
Innovative Private Limited, Pakistan

Experience
3 Years
Salary
0 - 0 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
1 Job
Posted on
Aug 18, 2009
Last Date
Aug 31, 2009
Location(s)

Job Description

Attending calls from customers.
Developing cordial relationship with the clients
Assigning calls to different engineers.
Facilitating engineers in order to resolve the calls.
Maintaining logs, data, etc
Reporting to the clients
Ensuring that KPI's i.e. response and resolution time, are met.

Job Specification

- Some experience of dealing with the Customer/Clients will be preferable.
- Should have very good follow-up and monitoring skills
- Pleasant personality
- Able to comprehend problems and communicate them properly.
- Good learner

Job Rewards and Benefits

Innovative Private Limited

Information Technology and Services - Lahore, Pakistan
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