Ideal Opportunity for inexperienced and fresh graduates in this pandemic crisis. Jtelemarketers are looking for telesales executives, fresh graduates with a passion and an innate talent for sales. They will getb free one week initial training. Feel free to apply if you fulfill the following:
General Purpose
Answer incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information.
Main Job Tasks, Duties and Responsibilities
Answer calls and respond to emails
Handle customer inquiries both over the phone and by email
Research required information using available resources
Manage and resolve customer complaints
Provide customers with product and service information
Enter new customer information into system
Update existing customer information
Process orders, forms and applications
Identify and escalate priority issues
Route calls to appropriate resource
Follow up customer calls where necessary
Document all call information according to standard operating procedures
Complete call logs
Produce call reports
Benefits:
Free initial one week training
Congenial Work Environment
Casual/Sick Leaves
Annual Leaves
Company Sponsored Events
Transportation Allowance (may vary)
5-6 Working Days (depends on work of team)
Perfect Work-Life Balance
Timing:
2PM - 11pM (Day Shift)
Job Type: Full-time
Salary: Rs 20,000.00 - Rs 50,000.00 per month
Language:
COVID-19 Precaution(s):
Sanitising, disinfecting, or cleaning procedures in place
Job Types: Full-time, New-Grad
Salary: Rs20,000.00 - Rs50,000.00 per month
Requirements
fresh or one year experience of telemarketing or call centre sales experience
Ability to multitask; listening skills and communicating skills
Must be able to close sales
Demonstrate that you are self-motivated and highly driven
Competitive nature and coach-able personality
Good American/Canadian accent
Good English communication skills & phone etiquette
Positive attitude and ability to work with peers