Call Sales Representative / CSR
Tarisoft Pvt Ltd, Pakistan
Experience
Fresh Graduate
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate or Higher
Total Vacancies
8 Jobs
Posted on
Mar 27, 2021
Last Date
Jun 29, 2021
Location(s)
Job Description
Responsibilities
- Manage large amounts of inbound and outbound calls in a timely manner
- Follow communication “scripts” when handling different topics
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our call center database in a comprehensible way
- Frequently attend educational seminars to improve knowledge and performance level
- Meet personal/team qualitative and quantitative targets
Job Specification
Requirements:
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school degree
Job Rewards and Benefits
Communication
Health Insurance
Incentive Bonus
Life Insurance
Sports and Entertainment
Computer Software - Wah, Pakistan