Call Sales Representative / CSR

Call Sales Representative / CSR
Tarisoft Pvt Ltd, Pakistan

Experience
Fresh Graduate
Salary
12,000 - 15,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Intermediate or Higher
Total Vacancies
8 Jobs
Posted on
Mar 27, 2021
Last Date
Jun 29, 2021
Location(s)

Job Description

Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets

Job Specification

Requirements:

  • Previous experience in a customer support role
  • Track record of over-achieving quota
  • Strong phone and verbal communication skills along with active listening
  • Familiarity with CRM systems and practices
  • Customer focus and adaptability to different personality types
  • Ability to multi-task, set priorities and manage time effectively
  • High school degree

Job Rewards and Benefits

Communication
Health Insurance
Incentive Bonus
Life Insurance
Sports and Entertainment

Tarisoft Pvt Ltd

Computer Software - Wah, Pakistan