Job Description
Responsible for providing high quality technical support to internal users in headquarter and remote locations by person, phone or email. Installs, configures, and troubleshoots desktop, workstations, and servers in a heterogeneous environment. Creates and maintains desktops and build new systems. Identify research and resolve technical problems. Responsible for first-level troubleshooting of support calls registered at the Helpdesk.
Job Specification
- An IT graduate with a minimum of 1 year of experience in diagnosing, repairing, and installing computer systems and desktop support. - Must be able to document work and communicate effectively with customers. - In depth knowledge of Microsoft Office suite of products - Preferably aged between 23-30 years. - Good understanding of Windows2000/NT Domain Structure. - A+ or Microsoft certifications is a plus