Service Delivery Coordinator

Service Delivery Coordinator Job in Pakistan
Gaichu Management Services Pvt Ltd. , Pakistan Gallery Job

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1 Year
30,000 - 30,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelors, Networking
Total Vacancies
2 Jobs
Posted on
Apr 20, 2021
Last Date
Jul 30, 2021

Job Description

  • Global Resource handling.
  • Project work-plan coordination and control, this involves setting up plans, tracking actual progress, and reporting variances.
  • Coordinating project execution to ensure adherence to budget, schedule, and scope.
  • 100% ownership of projects.
  • Project review and reporting.
  • Keep the status updated on daily basis.
  • Provision of standard data analysis and metrics e.g. earned value and productivity analysis.
  • Coordinating with our international clients in impeccable written and spoken English.
  • Liaison with Global Resources, Clients and Financial Management to ensure smooth running of the project.
  • Production of status reports for weekly management meetings and executive management meetings to facilitate fact-based decision making.
  • Day-to-day management of various project control processes, including deliverable configuration management, issue and risk management, scope/change control, resource management and quality management.

Job Specification

  • Must have excellent communication skills (speaking and drafting)
  • Hands-on experience at least one year with Cisco, Windows/Linux/Mac OS environments
  • Good understanding of computer systems, network devices and other technology products
  • Ability to diagnose and troubleshoot complex technical issues
  • Familiarity with cabling standards and passive media (CAT, fiber etc.)
  • Familiarity with remote desktop applications and help desk software
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical help, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field
  • Certification in Microsoft, Linux, Cisco or similar technologies is a plus
  • Ability to work in shift rotation and pressure situation
  • Self motivated and with proactive approach
  • Team player and passionate to learn new technologies.

Gaichu Management Services Pvt Ltd.

Information Technology and Services - Islamabad, Pakistan