Telesales Tsr/csr Experienced B2c
Realskill, Pakistan

Experienced TSR for b2c campaignExcellent commission structureIslamabad officeAs a telesales operator, you'll be working in a business or call centre, contacting potential customers by telephone. Your job is to try and persuade them to buy your company's goods and services, or at least accept a trial. You may also carry out market research.Your working day is spent on the phone making outgoing calls based on a script. During each phone call, you're likely to: * Describe the product benefits and any special offers. * Give advice about how these may benefit customers personally. * Persuade customers to accept a trial period or a visit from a sales representative. * Gather and document information about the customer. * Enter your notes into a computer, including dates for follow up calls. * Take orders and arrange for delivery and bills to be sent. The work is fast paced and intense, and you have only a short amount of time to build rapport with customers and explain the features and benefits of the product.Hours and EnvironmentFull-time, you'll usually work 37 hours a week, but as businesses remain open at weekends and in the evenings, shift work is common. Part-time opportunities are widely available.You'll usually work in an open plan office, with a sectioned workstation containing a computer and telephone headset.Skills and InterestsTo be a telesales operator you'll need: * Excellent communication and listening skills * A polite, confident and friendly manner * Initiative * Confidence using computers * To enjoy working with customers and building relationships. * A positive attitude. * Flexibility and quick thinking. * Perseverance and the ability to respect customers' answers. * Good knowledge about all the company's products and services. * To be well-organised and thorough, even under pressure. * To enjoy working within a target-driven team environment. * To understand and comply with the legislation relating to direct marketing.

Telesales TSR CSR call centre