Operations Manager
Tameer Microfinance Bank, Pakistan

Ensure smooth conduct of branch operations to achieve the desired efficiency and consistency in light of Tameer olicies and procedures with a view to achieve high standard of quality and excellence in all fields.

- Take all measures to accomplish the branch objectives.

- Supervise complete operational functions of the branch including all reports and returns connected with it.

- Ensure effective control environment with focus on compliance of Prudential and other regulatory instructions.

- Take ownership of the branch compliance, Audit and self assessment functions. Ensure that the branch is ready
at any time to under take the review and audit by Internal / External / SBP Auditors.

- Manage cash area effectively to provide service in light of the quality indicators and maintain the integrity of
function at all time.

- Take particular training measures to improve the delivery and performance of Cash officers and achieve the tandards specified by the business in cash area.

- Undertake effective disbursals of loan accounts subsequent to the availability of authentic documents and the resence of the customers.

- Coordinate the repayments schedules and ensure execution of the repayments on due date.

- Undertake opening and closing of the branch as per process and ensure Joint custodial of cash vault with no rocedural slippages.

- Take on charge all the security documents like cheque books, drafts, ATM cards or other such instruments and arrange its custody and usage as per the policy.

- Deduct and submit all bonafide taxes, withholding taxes, or other levies and arrange their deposit with SBP as
per the policy. Carry out all reporting in this field to the Head Office /regulators.

- Supervise Signature scanning and upload the system at the time of opening account.

- Approve signatures and thumb impressions in case of any doubt raised by any of the cash officers.

- Review teller's limits and approve when beyond their assigned limits.

- Assess the cash requirements in view of the branch activities for the prospective days and put up demand to HOPS and COPS while ensuring sufficient time for delivery

- Advise the BM on idle cash and arrange its transfer to the HO/assigned bank./inter branches.


- Supervise movement of cash in and out of the branches to ensure the safety and integrity of the system.

- Continuously review the risk to the cash area and the safety of the branch, arrange/advise due recautions/measures for overall safety and integrity.

- Ensure the cash loading and serviceability of ATM at all times within assigned service indicators.

- Arrange to dispatch the client statements as per policy.

- Operate with in assigned budget and promote savings and frugality in business functions.

- Take ownership of the branch premises and ensure its cleanliness and upkeep compatible with Tameer's image.


- Undertake to prepare the contingency plan for COB and ensure its implementation.

- Serve as the back up to the BM.

- Functional Efficiency Table which indicates the quality parameter for the concerned areas is attached.

- Demonstrate high level of commitment and add value to build the culture for service of the micro finance customers.

Graduate with 5-6 years operations experience Well groomed personality Can take up challenges