Partner Support Specialist

Partner Support Specialist
ibex , Pakistan Premium Job

Experience
< 1 Year
Salary
45,000 - 70,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Matric/ O-A Level / Intermediate or above
Total Vacancies
10 Jobs
Posted on
Jun 22, 2021
Last Date
Aug 14, 2021
Location(s)

Job Description

  • Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
  • Assist customers with their items purchased through ecommerce website
  • Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
  • Providing alternatives to products/items, which are not available on the ecommerce website
  • Follow standard processes and procedures when it comes to providing the resolution
  • Staying up to date with latest updates on system information, process changes and future updates
  • Must be able to overcome objections and handle customer push backs

Job Specification

  • Critical Thinking
  • Time Management
  • Specialist Focus
  • Organizing
  • Priority Setting
  • Problem Solving
  • Professional Composure

ibex

Outsourcing/Offshoring - Karachi, Pakistan