Customer Service Representative

Customer Service Representative
Tecbz, Pakistan

Experience
1 Year
Salary
25,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Graduate
Total Vacancies
4 Jobs
Posted on
Jun 22, 2021
Last Date
Feb 27, 2022
Location(s)

Job Description

We are hiring a customer service representative to handle customer queries. You will also be involved in processing orders through proper channel. If you think you have a customer service attitude then this job is for you:

  • Answer incoming chats from new & existing customers.
  • Guide customers for the product & answer their queries.
  • Coordinate with other team members and departments for timely delivery of the order.
  • Resolve complaints and provide information efficiently.
  • Ensure customer satisfaction and provide professional customer support.

Job Specification

  • Bachelor’s degree in Marketing or Business Management. Fresh graduates are also encouraged to apply.
  • Candidates with an O/A level background can also apply.
  • Excellent communication skills, can respond to chats & emails proficiently.
  • Proficiency in MS Office (Word & Excel).
  • 1 year of relevant experience in Customer Services.
  • Available to work in shift duties (Morning, Evening & Night) on weekly rotational basis.

Job Rewards and Benefits

Communication
Incentive Bonus
Leaves
Sports and Entertainment

Tecbz

Information Technology and Services - Karachi, Pakistan
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