Customer Services Specialist

Customer Services Specialist
Tejar.pk , Pakistan

Experience
1 Year
Salary
35,000 - 45,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Matric/O-Levels
Total Vacancies
1 Job
Posted on
Jul 2, 2021
Last Date
Sep 15, 2021
Location(s)

Job Description

Chapal (Pvt.) Limited is a cloud computing company since 2014 in Pakistan is looking for an experienced, professional and disciplined "Customer Services Specialist"

Job Timings: Monday –Saturday (10:00AM-7:00PM)

Job Description:

The Customer Service Specialist is responsible for resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

This position requires a flexible, dynamic, self-motivated individual who should be able to manage large amounts of incoming calls. Take payment information and other pertinent information such as addresses and phone numbers. Answer questions about warranties or terms of sale. Communicating with customers through various channels.

Job Specification

Requirements:

Gender: Male/Female

Age: 20-35 years

Proven Customer Service experience. (1 or 1+ years).

Excellent English speaking and writings skills.

Customer orientation and ability to adapt/respond to different types of characters.

Strong phone contact handling skills and active listening.

Good Typing speed.

Quick learner.

Customer friendly.

Must have sales & support knowledge.

Note: This is a Karachi based position and only shortlisted candidates will be contacted.

Tejar.pk

Consumer Electronics - Karachi, Pakistan