Answer Complaints & Queries
Record customer calls in the CRM with accuracy
Identify and escalate complaint priority issues.
Follow up customer complaints, where necessary.
Provide feedback to supervisor to enhance service standards and efficiency levels.
Contract length: 12 months
Job Types: Full-time, Contract
Safe, secure and excellent work environment , located in a posh area.
Salary: Rs22,000.00 - Rs25,000.00 per month with other benefits.