Network Administrator
Visual Sparks Technologies, Pakistan

The Network Administrator will be responsible to provide all Local Area Network and Wide Area Network (LAN/WAN) systems development and implementation, automation planning, technical consultation, support and training in the operation and use of technology, maintenance of systems, and support of information technology for Visual Sparks Technologies – Lahore, Pakistan Operations. This is a full-time position Responsibilities • To install, maintain and support the effective operation of LAN & WAN Server-based Operating Systems. • To perform ongoing routine maintenance on company computer systems and retain a local log of maintenance performed and identified problems. • To design, develop and maintain computer applications by: o assisting with implementation of world-wide and Local systems by co-ordinating activities, providing training and support to staff; o supporting Regional and Local systems, performing database administration tasks, writing report programs to facilitate information requests, and recommending enhancements to Regional and Local systems in consultation with end users; o providing troubleshooting, analysis and support for LAN/WAN client software/hardware problems and escalating issues • To provide technical, installation and maintenance support & training by: o analyzing office hardware, software, information and ergonomic needs to support automation planning activities and assisting with developing automation plans; o supporting and training staff in the use of automation software by providing recommendations on appropriate software packages in the development of personal applications using company PC software such as Excel, Word applications, etc. o assessing prospective software and hardware for local server, and making recommendations and developing strategies for the acquisition and implementation of new or replacement hardware and software; o configuring and setting up of company hardware (PCs, printers, terminals) installing and maintaining and resolving technical problems and issues; and o supporting and training staff in the use of automation hardware/software by instructing users on the proper operation of PCs, portables, and printers. • To provide administrative services required for technology by: o performing backup and/or restoration of tapes, maintain logs, facilitate off-site storage, download and upload of database information and management of rejects; o administrating and monitoring local user accounts, groups, rights and permissions and participating on technical committees, for security and maintenance of the network and information systems, as required; o performing local user administration by adding, deleting and/or suspending accounts, performing password maintenance, and maintaining rights and authority, as required; o developing and maintaining documentation and lists pertaining to technical matters such as IP addresses, email, licensing, passwords, etc. o completing purchases of related equipment, while adhering to the relevant tendering policy and processes; o responsible for the licensing management of all software applications, in compliance with licensing requirements; o disposing of archived computer equipment, per company policy, and ensuring hard drives and data are properly cleaned prior to disposal; o creating and maintaining Microsoft Word mail merge files and templates; o recommending office processes with respect to the implementation of Local systems; i.e. paper flow, integration with various units/departments, designing and creating reports, as requested. • To recommend computer-related policies and procedures by: o recommending and implementing procedures relating to the support of LAN/WAN, company hardware and daily operations; documenting procedures and training staff on the processes, and ensuring that tasks are being performed; o recommending and implementing security procedures with respect to all company hardware and software, including liaising with administration to ensure company policies are being adhered to for inventory, control and security; and o recommending and implementing security procedures with respect to privacy legislation, ensuring control and security is not compromised. • To link with client and relevant technical supports/staff during and after technology implementation • To prepare and maintain technical systems documentation including inventory, IP addresses, etc. • To participate in team meetings, as required • To perform other duties, as assigned

Skills • Working knowledge of communications technology and website design and maintenance is required. • Understanding of Local Area Networks and Wide Area Networks (LAN/WAN) and network operating systems TCP/IP protocols, SQL Server, MySQL, Windows Server 2005/2008, Linux Server, Windows XP/Vista/7, including network printing and security is required • Demonstrated analytical skills to be able to determine office needs and provide technical consultation to staff and automation planning support to the office preferred • Demonstrated knowledge of personal computer systems and the ability to effectively learn in-house and off the shelf applications preferred • Sound knowledge of data processing and computer programming, including a good understanding of programming concepts preferred • Working knowledge of computer operation procedures related to the Software House will be preferred • Excellent interpersonal and communication skills to provide explanation on systems-related issues, recommendations through regular contact with staff and management required • Excellent training skills including course development, delivery and evaluation preferred • A sound knowledge of administration processes, global IT Standards and communication protocols to be able to recommend and integrate computer-related policies and procedures into the office’s day to day business preferred Experience At least three (3) years working experience with multinational organization in microcomputer field. Qualification Post-secondary degree or diploma in Computer Science or IT with distinction in Microsoft or CISCO Certifications (MCSE, CCNA, CCNP). Candidates with parallel skills, qualifications, certifications and experience will be highly preferred.