Job Description
Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments.
Receive payment and record receipts for services.
Perform administrative support tasks such as proofreading, transcribing handwritten information.
Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
Hear and resolve complaints from customers and public.
Transmit information or documents to customers, using computer, mail, or facsimile machine.
Schedule appointments, and maintain and update appointment calendars.
Analyze data to determine answers to questions from customers or members of the public.
Provide information about establishment such as location of departments or offices, employees within the organization, or services provided
Job Specification
Speech Clarity
Ambitious, honest & hardworking