Outbound Sales Callers, Telemarketing Expert
Cyber Search Pvt Ltd, Pakistan

Main Job Tasks and Responsibilities * Contact businesses or private individuals by phone * Deliver prepared sales scripts to persuade potential customers to purchase a product or service or make a donation * Describe products and services * Respond to questions * Obtain customer information * Obtain possible customer leads * Data entry and maintenance of customer/potential customer data bases * Follow up on initial contacts * Maintain records of telephonic interactions, orders and accounts

Education and Experience: * Proficient in relevant computer applications * Knowledge of customer service principles and practices * Six months or more experience in a call center environment * Customer service experience * Good keyboard skills * Knowledge of administration and clerical processes * Relevant product knowledge Key Competencies: * Verbal and written communication skills * Listening skills * Problem analysis * Problem solving * Customer service orientation * Organizational skills * Attention to detail * Initiative * Judgment * Adaptability * Team work * Stress tolerance * Resilience