Customer Support Representative Job in Pakistan
Recruit Tek , Pakistan

We need Customer Support Representative who is responsible for: - Resolving billing and servicing complaints and refers investigation to designated departments. - Confers with customer by phone or in person to receive orders for installation, turn on, discontinuance etc. - Responsible for inbound calls - Knowledge of IT information is mandatory - Complete contract forms, prepare change of address records and issues discontinuance orders using computer. - Must be a graduate atleast. - Ideal candidate will have internet at home, so he can work from home during holidays, strikes etc. - Responsible for sale of new or additional utility service.

- Individual must be internet savvy. - Active listening - Service orientation - Communicating effectively in writing as appropriate for needs of customers. - Manage multiple websites, online software, templates.