Inbound Customer Service Support And Data Entry Executive

Inbound Customer Service Support And Data Entry Executive
Skyport , Pakistan Premium

Experience
3 Years
Salary
25,000 - 35,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Yes
Career Level
Telecommute
No
Qualification
Bachelors or Masters
Total Vacancies
5 Jobs
Posted on
Sep 11, 2021
Last Date
Mar 9, 2022
Location(s)

Job Description

Customer Services Executives required to grow our Inbound US business by assisting our existing and potential customers with their queries.

Responsibilities:

  • Responding promptly to the customer inquiries
  • Providing service information and resolving customer queries.
  • Assisting customers on calls, assesing and adopting the best solution to solve their queries, expediting correction or adjustment, and following up to ensure resolution.
  • Collecting customer details for management to analyze customer needs.
  • Maintaining customers call records.
  • Keeping customer interaction also recording the queries, comments and complaints.

Job Specification

Requirements:

  • Intermediate education or above.
  • Relevant experience is preferred.
  • Excellent English communication skills ideally with American accent.
  • Strong analytical and problem-solving abilities.
  • Willing to work as per the US working hours.
  • Able to work a Nightshift.
  • The Position is based in Islamabad and is not remote.
  • Students / Candidates with medical background will be preferred.
  • Shift Timings: 06:00 PM TO 06:00 AM ( 4 days a week ) & 08:00 PM TO 04:00 AM ( 5 days a week )
  • Salary expectations: PKR 25,000 and above.

Office Location ::: E - 11/1 Markaz Islamabad

Skyport

Hospital & Health Care - Islamabad, Pakistan