Customer Sales Representative
Continental Call Centre Pvt.Ltd, Pakistan
Job Description
Preparation, approvals, and monitoring of credit hire agreements.
Coordination with third-party insurances and solicitors.
Managing all queries of existing clients
Preparation of invoices for third party insurances
Payment follow-ups with third party insurances
Build sustainable relationships and trust with customer accounts through open and interactive communication
Timings: 11:00am till 09:00pm (Monday –Friday) & 10am till 6pm (Saturday)
Job Specification
We are hiring for a Customer Service Representative
Claims handlers are responsible for processing and investigating insurance claims relating to customers' policies.
This will involve working with the policyholder, colleagues, and other professionals to ensure that the claim is valid.
The role of a claims handler is to process a customer's or client's insurance claim.
Preparation, approvals, and monitoring of Credit hire agreements.
Coordination with Third-party insurances and Solicitors.
Client servicing during ongoing hires.
Monitoring agreement terminations and hire closings.
Preparation of invoices for third party insurances.
Payment follow-ups with third party insurances.
Preparation of strong allegation cases.
Appointment of new Solicitors on Bad debt cases.
Appointment of Solicitors on Litigation cases for court proceedings.
Fleet monitoring and servicing.
Training and monitoring of team members and newcomers