Pharmacy Services Manager
Al Mustafa Welfare Society, Pakistan
Experience
4 Years
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
PharmD
Total Vacancies
1 Job
Posted on
Sep 29, 2021
Last Date
Dec 30, 2021
Location(s)
Job Description
- Oversees the smooth operations of the pharmacy services department and the chain of pharmacies under AMWS umbrella.
- Make sure that customers are prescribed the correct medicine
- Ensure the pharmacy complies with state regulations
- Communicate effectively with customers relating to queries and issues
- Ensure staff provide high standards of customer service to customers
- Assist in the onboarding process of new hires
- Train staff in prioritizing customer orders and delivering them efficiently
- Instruct staff to always interact professionally and courteously to customers
- Maintaining an approved drug and controlled substances list and verifying expiry dates.
- Monitoring product displays and shelves, as well as the general appearance of the pharmacy.
- Addressing customers' requests and complaints.
- Prepare hours schedule for subordinates along with time off and timesheets submission to HR essential for payroll processing.
- Supervise entire inventory management related to chain of pharmacies and maintain an approved drug list.
- Interact and maintain positive customer relations
- Identify opportunities to add value to customers catered by suggesting varied sale items benefiting customer.
- Verify recordβs accuracy either daily or weekly commensurate to prescription volume.
Job Specification
- Qualification: Doctor of Pharmacy (PharmD) from a recognized university
- A Bachelor's degree in business administration, or an equivalent qualification preferred.
- Experience: 3 to 5 years of demonstrable experience in a managerial capacity at chain of pharmacies.
- Excellent verbal and written communication skills
- Strong time-management, staff management and organizational skills
- Self-driven and motivated to increase efficiency and performance
- In-depth knowledge of the pharmaceuticals uses and side effects of prescription drugs and controlled substances.
- Advanced knowledge of protocols regulating the safe storage of prescription drugs and controlled substances.
- Exceptional communication skills in advising customers and managing employees.
- Ability to proactively follow up any irregularities with scripts processed at the pharmacy.
- Competency in IT Skills and pharmacy management software System.
Hospital & Health Care - Karachi, Pakistan