A US-based firm requires the team for their campaign of estimating. Candidates having experience in estimating and the USA
campaigns will be preferable.
Job Description
- - Serves customers by determining requirements.
- - Generating Leads and sales according to the given targets.
- - Fulfilling requests and maintaining the database.
- - Job requires being reliable, responsible, and dependable in fulfilling obligations.
- Call Center Representative Job Duties
- - Determines requirements by working with customers.
- - Answers inquiries by clarifying desired information; researching, locating, and providing information.
- - Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- - Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
- - Maintains call center database by entering information.
- - Keeps equipment operational by following established procedures; reporting malfunctions.
- - Updates job knowledge by participating in educational opportunities.
- - Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments