Counsellor Job in Pakistan
Thumbrule , Pakistan

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Experience
5 Years
Salary
25,000 - 40,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
No
Career Level
Telecommute
No
Qualification
Graduation or Masters in Psychology
Total Vacancies
1 Job
Posted on
Nov 25, 2011
Last Date
Dec 31, 2011
Location(s)

Job Description

The Product Trainer for ADRC delivers online and onsite customer training programs, classes, and technical training courses for customers and/or employees. The Product Trainer will be responsible for writing and developing training materials and content as well as delivering training programs & tools to support the organizations client base. The Product Trainer will develop and deliver ongoing training to customers and employees in areas including product knowledge, customer communications and internal systems. Training will include instructor-led training, self-paced tutorials and web delivery methods. The product trainers at ADRC work on problems of moderate scope and use analysis to assist customers, team members, and internal parties to resolve issues. Specific Duties as follows: - Develop curriculum and training materials in conjunction with subject matter experts to provide ADRC clients with superior service. - Managing the delivery of onsite and online training services. - Work with sales managers, product managers, and project managers to monitor the success and quality of training delivery - Train trainers to assist in delivery of ongoing training programs - Deliver product training to both internal and external customers as needed - Coordinate training schedule, set up, creation of training materials and follow-up - Maintain up-to-date resources for both internal and external customers - Ability to develop and maintain certification/assessment test questions to support ADRC certification programs for both employees and customers. - Prior success developing and maintaining education content to support both classroom and web based education. - Provide the Product Planning department with market feedback (i.e. pricing, product features, recommendations) - Coordinating the development of new and existing services. - Designing and delivering training consultant orientation programs for new team members

Job Specification

- Proven ability to develop training aids, make suggestions for training documentation enhancements, and participate in the instructional development process by testing/editing training materials and providing feedback regarding course flow, hands-on exercises and knowledge checks. - Experience with various Windows, experience with Microsoft products (PowerPoint, Word, Excel, Access, Project). - Excellent oral and written communication skills, proficient presentation and training skills and strong organizational, project management, analytical and problem solving skills. - Superb presentation skills and methodologies. - Ability to motivate learners and establish credibility - Willingness to work both independently and with a team to deliver high-quality training required. - High level of energy and enthusiasm - Excellent attention to detail Qualifications - This position requires a minimum of 6 years experience with proven success in a training delivery role where concise and accurate verbal communications as well as active listening were critical skills. - The Product Trainer should also have experience with web browsers. In addition, strong communication and customer service skills are required as well as advanced organization, time management, and analysis skills. - Experience working with product development to develop product training programs - Bachelors degree required; Masters degree in Psychology strongly preferred - Professional experience in educational technology, software training and/or consulting

Thumbrule

Information Technology and Services - Lahore, Pakistan