Organizational DescriptionAt Avtex, everything we do, every day adds fuel to exceptional customer experience. We do this by utilizing our technology know-how to enable our clients to deliver an exceptional experience to their customers. Position PurposeThe Associate Alliance Manager is responsible for partnership excellence, assisting Avtex a TTEC Digital Company in managing the global growth strategy with Microsoft. The Associate Alliance Manager will work closely with the Alliance, Sales, Marketing and Delivery teams to execute on strategic growth initiatives and go to market with Microsoft.Key Accountabilitieso Strategize with Global Alliance Manager (Microsoft) on initiatives with Microsofto Accelerate sales engagement with Microsoft Work closely with Avtex sales team to identify co-selling opportunities with licensing potential and maintain accurate pipeline in applicable systems Maintain data alignment between internal systems and Microsoft managed accounts to enable account-based marketing and enable deeper relationships with Microsoft sellers Partner with Finance, Sales Operations and other business functions to ensure effective and impactful execution of Microsoft investment programs Create consistency and alignment between Avtex amp; Microsoft co-sell motions including co-sell dayso Maximize Microsoft partner attribution Ability to independently analyze Microsoft partner attribution and identify actions to ensure all potential product revenue is recognized Communicate with internal sales and PMO teams to complete any required actions and proactively open, manage and escalate support tickets with Microsofto Empower the go-to-market strategy with Microsoft Coordinate with marketing, sales leadership and go to market leads on consistent, on-brand messaging Facilitate publishing of offers in Microsoft AppSource Support expansion into additional geographieso Work with Consulting amp; Delivery to ensure there is an actionable upskilling plan in place to satisfy Microsoft Competencies, Advanced Specializations and new product releaseso Provide monthly and quarterly reporting related to Microsoft programs and investments for management reviewsImprove organizational healtho Drive process improvements between the organization and Microsoft programso Partner effectively with cross functional areas of the business to accelerate optimum partnershipCompetencies · Personal: Strong interpersonal skills, high energy and enthusiasm, integrity and honesty, flexible, results oriented, resourceful, problem solving ability, deal effectively with difficult situations, ability to prioritize.· Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a positive attitude.· Operations: Ability to manage multiple projects, and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively.· Technical: Ability to understand and communicate technical concepts; proficient with Microsoft Project, Visio and Office products.Supervisory ResponsibilitiesThis role will not have direct reports. Required Knowledge, Skills amp; AbilitiesList the job’s necessary competencies to fulfill the role. This includes technical skills and job/industry knowledge.· Advanced MS Excel, MS Word amp; strong MS One Note skills · Understanding of Microsoft product offerings specifically in Dynamics 365, Power Platform (Azure Data amp; AI a plus)· Self-motivation. · Excellent time management and organizational skills with the ability to prioritize workload to achieve results self-starter style.· The ability to multi-task is imperative.· Strong reporting skills.· Independent and self-motivated work ethic · Optimistic, assertive, proactive, energetic approach to work habits, management techniques, and communications.· A proven ability to work with a wide range of stakeholders including internal sales, marketing, technical and Microsoft staff· Excellent communication skills; both written and verbal demonstrating influence and persuasion.· Strong understanding of business operations and processes, and the ability to identify and implement IT solutions that solve management needs. · Demonstrated drive to deliver high levels of customer experience and satisfaction.Education and Experience · Bachelor’s degree in a Business related field preferred· At least 5 years of Sales or Delivery Operations experience, preferably in a professional services environment · At least 3 years of Financial Reporting or Analysis experience[GU1]· 3+ years Experience in the Microsoft ecosystem SI, ISV, Reseller· Work Environment While performing the duties of this job, the employee will work primarily in an office environment. The noise level in the work environment is usually moderate.Physical Demands While performing the duties of this job, the employee may be prone to sitting for lengthy periods of time. The employee is regularly required to talk or hear. The employee is frequently required to stand, walk, sit; use hands to finger, handle, or feel; and reach with hands and arms. Specific vision abilities required by the job include close vision. Lifting requirements may be required to lift and/or move up to 20 lbs.Employee is required to travel to business and customer locations, locally and/or nationally up to 10%.
not sure why these are highlighted. Is there a question?[GU1]Working at Avtex
At Avtex, we’ve worked hard to create a culture that promotes teamwork, creativity and an effective balance between work and the life outside of it. We are committed to attracting the best and brightest, retaining the best and brightest and building an enviable culture. In short, we want our employee experience to inspire people.
Do you want to be inspired in your workplace? We’re always looking for talented people to join our team!