Call Centre Representative
Omega Technologies, Pakistan

• Handling inbound & outbound calls
• Provide entire customer support to accurate and satisfactory answers to their queries and concerns;
• Quick response on complaints launched by the customers;
• Briefly describe the products and services;
• Build the communication bridge customer and the concern department;
• Guide callers through troubleshooting, navigating the company site or using the products or services;
• Collaborate with other call center professionals to improve customer service.
• Any other related task assigned by the management.

• Excellent communication skills
• Fluent in English
• Strong coordination skills
• Having complete knowledge about telephone etiquettes

Job Rewards and Benefits