We are looking for an experienced Ocean Imports Pricing and CS professional, who must have relevant professional background of Freight Forwarding Company.
Overview;
This position will be responsible to lead the CSD & CPD team from the front and work to enhance customer experience by providing exceptional customer services and best prices.
· Ensure pricing and coordination related to shipment of upcountry offices.
· Compare rates of LCL co loads.
· Negotiate rates with co-loaders.
· Negotiate rates of FCL shipments with origin and local carriers for upcountry offices.
· Collection and preparation of all documentation required for the further processing of secured shipments.
· Collection of inquiries, check multiple networks & compare rates, negotiate rates as to provide best rates against each inquiry.
· Coordination with the client and fulfilling the demands of the client.
· Coordination with the clients, overseas and local carriers.
· Correspondence of CFS for LCL shipments
Candidate Profile:
Experience: 2 – 3 Years (Relevant)
Qualification: BBA/MBA in Supply Chain Management (Preferred)
Skill Set:
Strong phone contact handling skills and active listening