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Are you sharp at listening, have good English comprehension, and are interested to make an exciting career in the ever-growing Call Center industry?
We are looking for a talented individual just like you to join us as "Customer Service Representative - CSR" in our Voice and Non-Voice/Avatar team on the live transfers program. We'll provide you with excellent training & all required resources and support to quickly learn the job & become an expert within no time.
Role Summary:
Customer Service Representative is the core position of any call center company in this telemarketing industry. You will be responsible for engaging with a good amount of customers over the phone and persuading their interests. However, this engagement will be voice and non-voice. You will be provided with excellent resources and training to learn the job easily and polish your skillset. You should perform your role professionally and in a disciplined manner to rapidly succeed as a Customer Service Representative.
What You Will Be Doing:
Assure the call quality parameters are kept in place. Attend training sessions to continuously improve your skillset and performance.
Remain consistent with your performance & generate maximum transfers for the verification team.
Maintain good relationships with your team inside & outside, and demonstrate discipline and professionalism.
What We Are Looking For:
Minimum Intermediate Education is required.
Good listening and customer engagement skills.
Good understanding and English language comprehension.
Excellent verbal, written, and interpersonal communication skills.
Must be a self-motivator and self-starter.
Focus on quality and customer service.
Solid time management skills.
Ability to multitask and successfully operate in a fast-paced, team environment.
Proficient with Microsoft Office (Word, Excel).
What You Will Be Enjoying:
Annual Paid Leave
Apply only through Mustakbil.com, Pakistan's No. 1 Jobs Site!
Proficient with Microsoft Office (Word, Excel).
Excellent verbal, written, and interpersonal communication skills.
Apply only through Mustakbil.com, Pakistan's No. 1 Jobs Site!