Job Description
RESPONSIBILITIES
(Major responsibilities and target accomplishments expected of the position including the typical problems
encountered in carrying out the responsibilities.)
Manage information technology and computer systems
Plan, organize, direct, control and evaluate the operations of information systems and electronic
data processing (EDP)
Develop and implement policies and procedures for electronic data processing and computer
systems operations and development Meet with managers to discuss system requirements, specifications, costs and timelines
Hire and manage information systems personnel and contractors to design, develop, implement,
operate and administer computer and telecommunications software, networks and information
systems
Control the computer systems budgets and expenditures
Ensure technology is accessible and equipped with current hardware and software
Main Activities
Troubleshoot hardware, software and network operating system
Be familiar with all hardware and software
Be familiar with network operating system
Provide orientation to new users of existing technology
Train staff about potential uses of existing technology
Train staff about new and potential use
Provide individual training and support on request
Provide recommendations about accessing information and support
Maintain current and accurate inventory of technology hardware, software and resources
Information Technology Manager
Monitor and maintain technology to ensure maximum access
Main Activities
Troubleshoot all technology issues
Maintain log and/or list of required repairs and maintenance
Make recommendations about purchase of technology resources
Research current and potential resources and services
Provide network access to all staff and students
Install work stations
Connect and set up hardware
Load all required software
Provide network accounts and passwords as required
Monitor security of all technology
Install and maintain Foolproof and passwords
Input and maintain IP addresses
Advise staff of security breach and/or change in password or security statusEnsure installation of lock out programsIdentify and prepare hardware for disposal when appropriate
Ensure hardware is stripped and secured before disposal Perform other related duties as required during working hours
Job Specification
KNOWLEDGE, SKILLS AND ABILITIES
(The knowledge, skills and attitudes required for satisfactory job performance)
Knowledge
The incumbent must have proficient knowledge in the following areas:
Computer hardware and software systems and
programs
Computer networks, network administration and
network installation
Computer troubleshooting
Computer viruses and security
E-mail and internet programs
an understanding of the northern
economic, cultural and political
environment
Skills
The incumbent must demonstrate the following skills:
management and supervisory skills
ability to install and administer computer
hardware, software and networks
team building skills
analytical and problem solving skills
decision making skills
effective verbal, presentation and
listening communications skills
effective written communications skills
Information Technology Manager
and website development programs at a
highly proficient level
stress management skills
time management skills
Personal Attributes
The incumbent must demonstrate the following personal attributes:
be honest and trustworthy
be respectful
possess cultural awareness and sensitivity