Senior Network And System Support Engineer
Sybrid (Pvt) Ltd - A Lakson Group Company, Pakistan

This position is responsible to provide technical assistance to all employees. This includes hardware / LAN /WAN support and telephony solution support. He is responsible to meet internal targets of maintaining service level ensuring the maximum connectivity hours as well as minimum resolution time.

- Support, monitor, test and troubleshoot hardware and software problems.
- Performing and coordinating effective installation and performance of advanced operating system hardware and software on servers.
- Install new software releases, system upgrades, evaluate and install patches and resolve software related problems.
- Support and maintain end user requirements, including troubleshooting, account maintenance and training.
- Plan and perform appropriate procedures, documentation, inventory assessment, and other procedures related to IT.
- Maintain, monitor, analyze system components and make recommendations regarding computer system security, monitor network, computer and disk utilization.
- Play a lead role in developing and implementing an IT disaster recovery plan

Must have hands on experience of managing Microsoft Active Directory ISA and Exchange server
- Ability to work without supervision
- Good communication skills
- Initiative
- Ability to multi task
- Good at problem solving
- Customer service
- Ability to handle computer hardware and software
- Well versed with different operating systems and antivirus systems
- Fluent in english.