Helpdesk Officer Job in Pakistan
Engro Foods Supply Chain Pvt Ltd. , Pakistan

Experience
2 Years
Salary
15,000 - 18,000 PKR
Job Type
Job Shift
Job Category
Requires Traveling
Yes
Career Level
Telecommute
No
Qualification
BCS
Total Vacancies
1 Job
Posted on
Mar 9, 2012
Last Date
Sep 16, 2012
Location(s)

Job Description

The purpose of the Helpdesk / IT Support Engineer is to provide technical support to users and customers with prevantive maintenance, ensuring their incidents are resolved in an efficient and professional manner. Fundamental to the role is the ability to offer exceptional customer service, through excellent written, oral and organizational skills, whilst delivering accurate technical resolutions to problems.

DESIRABLE SKILLS / EXPERIENCE:
A relevant degree and MCPs qualification is must

Candidate may have experience of the following: Helpdesk, IT Support, Microsoft Certified Professional, Server Support, etc.

Job Specification

a) Candidate must have previous experience working in an IT Support related role, ideally at Helpdesk level.
b) Knowledge of Basic LAN/WAN Connectivity principles.
c) Significant Microsoft Windows XP/7 Desktop skills and Microsoft Office Applications 2003/2007/2010 experience.
d) Experience of extensive PC hardware & printer support.
e) Demonstrable ability to manage and priorities significant workloads.
f) Candidates must demonstrate good Interpersonal skills, good verbal and written communication, attention to detail and be self-motivated.
g) Experience of Windows 2003/2008 basic server administration.
h) Working with Lotusnotes / SAP client will also be plus advantage but not necessary.

Engro Foods Supply Chain Pvt Ltd.

Information Technology and Services - Muridkay, Pakistan
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