To assist and work with Showroom Manager in the Following: - Monitor sales activities to ensure that customers receive satisfactory service and quality products. - Establish and implement policies, goals, objectives, and procedures for all departments. - Confer with management to develop methods and procedures to increase sales, expand markets, and promote business. - Handle customers' complaints and provide solutions. - Coordinate with Factory, Contractors and Clients for operational matters. - Control and monitor all operational activities of sites and projects. - Achieve monthly/quarterly/annually targets. - Estimate clients demand and determine the types and quantity of products to be sold. - Assign tasks to showroom staff and monitor their activities. - Evaluate the performance of showroom on the basis of assigned targets. - Bridge gaps among activities of Production, Supply Chain Management, Sales, Design and Site departments. - Retain existing customers and develop new customer base.
- MBA with Engineering or Architectural Studies is preferred. - 4 to 6 years experience preferably in similar role. - Proficient in dealing with clients demands and can handle customer complaints efficiently. - With Excellent Communication, Managerial, Organizational and Conflict Resolution Skills. - Fluent in English. - Computer literate in MS office application and proficiency in AutoCAD is an added advantage. - Can handle pressure under less supervision. - Hardworking, result oriented and a team player. - Fully qualified and experience in Sales specifically showroom sales. - Experience in wood industry is a plus point. - Experience in international and multicultural environments is an added advantage.