Job Description
Softech WorldWide is looking for for Support Engineer for Level/Tier 2 Support for its Web Application Product.
This position will involve
- Providing Level/Tier 2 support of Softech Products to its customers mainly in US
- Correspond with customers and provide them necessary guidance and help
- Perform installations or help customer's IT staff do it
- Liason with Product Development team for any Level/Tier 3 issues
Job Specification
Knowledge of core IT Infrastructure including Windows Server, SQL Server, Web Servers etc.
Basic networking concepts.
Past experience in Web Application development or Sharepoint Customization & Installation or Dynamics CRM.
Good spoken and written english.