A herbal Company looking for office assistant expert in MS Office, Excel, Adobe Photoshop & Inpage and well knowledge of office routine work.
Will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. A pleasing personality with strong communication skills is also highly valued.
Expert in MS Office, Excel, Adobe Photoshop & Inpage
Handling WhatsApp queries of Website by online customers
Attending the calls of the online number and assisting the customer is every way possible
Handling and looking after the courier service queries
Actively responding to the Facebook Messenger, Emails and Instagram queries
Talking a well-toned way with the Customers on Call or on Facebook Messenger/ Instagram/ WhatsApp
Directing and assessing online customer queries
Good Communication Skills
Answer calls professionally
Handle and resolve customer complaints
Provide customers with product and service information
Process orders, forms, and applications
Coordination with concerned department in cases customer query needs second step follow-up
Improve Marketing efforts and increase sales