Client Support Manager
KB Grammar Academy, Pakistan

Experience
4 Years
Salary
15,000 - 25,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Minimum Graduate
Total Vacancies
3 Jobs
Posted on
Nov 14, 2012
Last Date
Nov 30, 2012
Location(s)

Job Description

We are looking for a Client support manager for our newly established Recruitment and overseas visa assistance department.

You will be providing and assisting customer for their inquires relating student visa and migration services of overseas countries.


Job Specification

Analyze and resolve service issues promptly.

Inform management about complex client issues and resolutions.

Maintain client focused working environment for team.

Work in compliance with company policies and procedures.

Identify and develop new business opportunities with client contacts.

Utilize effective problem solving and time management skills in client service operations.

Assist in risk assessment and mitigation activities.

Develop process improvements to enhance service efficiency and effectiveness.

Provide assistance to less experienced staffs when needed.

Attend educational trainings and workshops for professional growth.

Provide support in new product development and enhancement activities

Job Rewards and Benefits

KB Grammar Academy

Information Technology and Services - Karachi, Pakistan
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