Experience Required
3 Years
Salary Range
50,000-60,000PKR
Career Level
SVP/VP/HOD
Required Qualifications
Bachlors

Job Description

Technical Support Representative

Job responsibility:

• First line of respond to customers calls

• Respond to technical issues regarding to VoIP, High Speed internet and IPTV systems via phone, Email, online chat

• Escalate technical issues to managers or other departments as needed

• Develop strong understanding of company products and procedures

Requirements & Skills

Qualifications:

• Energetic with excellent communication skills and positive attitude

• Strong verbal, written and listening in English

• Strong analytical and problem-solving abilities

• Availability to work a scheduled shift, weekday and weekend

• Technical Support work experience would be an asset.

Rsbpo

Telecommunications - Karachi, Pakistan

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