Phone Banking Officer
Professional Employers Private Limited, Pakistan
Experience
< 1 Year
Salary
16,000 - 19,000 PKR
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Graduation
Total Vacancies
50 Jobs
Posted on
Feb 11, 2013
Last Date
Feb 14, 2013
Location(s)
Job Description
- Handling inbound calls
- Handling queries of the customers and providing information as per defined standards
- Educating customers about the product & services of the bank
- Providing feedback to the team leaders about product and process and contribute in the improvement
- Handling queries of the customers and providing information as per defined standards
- Educating customers about the product & services of the bank
- Providing feedback to the team leaders about product and process and contribute in the improvement
Job Specification
- At least a graduate. Experienced candidates will be preferred. Fresh candidates may also apply.
- Open to work in shifts (Female staff will be working in morning shifts only)
- Good Communication skills both in English & Urdu also includes:
1. Voice/ speech clarity
2. Pronunciation & Calmness in tone
3. Conversation speed
- Should not have issues of stammering/stuttering/Nasal
- Basic computer skills mandatory
- Able to work under pressure
- Open to work in shifts (Female staff will be working in morning shifts only)
- Good Communication skills both in English & Urdu also includes:
1. Voice/ speech clarity
2. Pronunciation & Calmness in tone
3. Conversation speed
- Should not have issues of stammering/stuttering/Nasal
- Basic computer skills mandatory
- Able to work under pressure
Job Rewards and Benefits
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