Sales Coordinator
Technopole Pak , Pakistan
Job Description
Prepare the Quotation & Respond to any inquiries from the customer.
Handling emails, and messages when Sales Team are unavailable,answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.
Meets monthly goals as provided by management.
Makes presentations to management which explain how to meet sales goals and talk about any new innovative ideas that management may have.
Coordinating the sales team by managing schedules, filing important documents and communicating relevant information.
Inform clients of unforeseen delays or problems in a tactful way to ensure clients understand issues and are content with the corrective actions which will be taken to address the same.
Responding to complaints from customers and give after-sales support when requested.
Store and sort financial and non-financial data in electronic form and present reports.
Contact clients and obtain feedback in reference to the Customer experience in dealing with company , note down feedback and prepare necessary report which are to be submitted to line manager for review before officially sending It to High management.
Generate quotes and liase with client in reference to timely submission of documents, quotes, submittal , CRS etc.
Coordinate with Factory team for regular update on order status and record the same in the master file.
Provide all necessary support to the sale team in order to ensure sales target are met
Improve Customer Experience and elevate satisfaction levels for the same.
Cold Call clients upon receipt of project intel in order to ensure the right individuals are contacted within the Clients firm and upon liasing arrange a contact point with the sales team
Assist finance whenever required for payment follow up.
prefernce will be given to female candidates.
Job Specification
Process management and improvement
Time management
Attention to detail and organization skills
Leadership, coaching, and mentoring
Client relationships
Innovation mindset
Experience with administrative software, such as Microsoft Office, including Excel .
Word processing
Presentation skills
Administrative writing and editing skills