Sales Support Officer Job in Pakistan Frontier Group of Companies Peshawar Pakistan , Pakistan Job

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  • Job Type
    Full-Time
  • Shift
    Morning
  • Experience
    2 Years
  • Salary
    15,000 - 20,000 PKR

Sales Support Officer Job at Frontier Group of Companies, Pakistan

Category
Traveling
Yes
Career
Telecommute
No
Qualification
MBA Marketing
Vacancies
2
Posted
Feb 26, 2013
Last Date
Mar 5, 2013
Location(s)

Description

Customer Support Officer is responsible for ensuring timely and high quality information flow between customers and the other support departments.

Key Responsibilities:
The primary role of the Customer Support Officer is to develop relationship with valued customers.

This person must coordinate closely with sales team and production department to provide accurate information to customers.

Processes sales orders and coordinates all logistics related issues with the concerned.

Prepare daily Sales Order report by getting information from customer through phone calls, emails & sms.

Handling of customer issues and inquiries.

Resolve customer concerns and problems and Identify and prepare pending orders reports on daily basis.

Coordinate with the concerns to accomplish the work required to close sales.

Establish and maintain current customer and potential customer relationship.

Highlight all sales promotions and other activities to the customers

Build excellent working relationships with customers

Ensure that the department operates in a professional manner, and achieves all key targets set by the Management.

Specification

Skills & Personal Attributes

Computer Literacy & strong analytical skills
Customer handling & relations building skills
Oral & Written communication skills
Hands on experience of managing ERP based Sales Management Software

Frontier Group of Companies

Information Technology and Services - Peshawar, Pakistan

About Us

Frontier Group, a privately owned enterprise was established in 1980 and currently a huge group that operates in textiles, fiber board panels and Laminates business. The group manufactures particleboard, MDF panels and many value added products.
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