Customer Services Representative (CSR)
Farnek Services, Pakistan
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelors
Total Vacancies
2 Jobs
Posted on
Oct 26, 2022
Last Date
Jan 19, 2023
Location(s)
Job Description
- Listen to customers’ concerns, issues and questions
- Resolve customers’ concerns and answer customers’ questions to your best ability
- Maintain a positive attitude and calmly respond to customers’ complaints
- Open new customer accounts
- Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise
- Recommend possible products to meet the customers’ needs
- Refer issues and questions to managers if necessary
- Prepare product and customer reports by gathering data collected during customer interactions
Job Specification
- Personable and attentive
- Strong interpersonal skills
- Strong verbal communicator
- Familiar with the software used to connect with customers and gather their information
- Knowledge of applicable products and markets
Restaurants - Faisalabad, Pakistan