Job Description
Provide professional and courteous customer service to improve business performance.
Greet, address and thank customers during the business transaction.
Provide assistance to customers in a very pleasant and friendly manner.
Inform customers about product discounts and promotions.
Handle dissatisfied customers in a polite and professional fashion.
Job Specification
The ideal customer service agent is people oriented, highly motivated with a positive and friendly attitude.
Possible requirements for the position:
Excellent communication skills
Possess basic computer skills
Able to work under time constraints
Ability to speak a foreign language
High School Graduate or Equivalent